Data-Centric Managed Services

Accelerate outcomes with a data-first approach

We put data at the centre of a managed services strategy that improves your maturity and drives real business outcomes.

Accelerate outcomes with a data-first approach

Discover the difference data-centricity makes

We believe managed services should do more than keep your IT infrastructure operational. They should cultivate and support the pivotal role data plays in your organisation, improving the way your business collects data rather than simply optimising applications themselves.

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That’s why we take a data-centric approach to managed services. We manage and improve your entire ecosystem — not just a single application — enabling you to accelerate data outcomes and meet business goals.

What does this look like in practice? It means proactively monitoring your data through a centralised solution, the 5Y Unified Platform, so we can make improvements regardless of which applications you use. You still get first-line support and incident management, but you also benefit from an overarching strategy that improves your entire data infrastructure and accelerates your digital transformation journey.

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Break free from application silos

A data-centric approach to managed services helps you break free from application silos that are holding your business back. Rather than managing an application in isolation and trying to bend its capabilities to your needs, we look after your entire data ecosystem as a whole, choosing the best solutions for your business.

By using a data-centric approach, you’re no longer tied to a single software provider. You’re free to use the best solution, irrespective of your existing applications, so you can build an ecosystem that produces exceptional data — the kind your business needs to thrive.

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A better ecosystem means better data quality

Data quality is a major problem for CIOs and anyone else responsible for a business’ data assets. But data quality is hard to improve when you’re focused on the applications themselves and not the bigger picture.

A data-centric approach is the solution. When you stop managing each application in isolation and start looking at your ecosystem as a whole, the quantity and quality of your data improve significantly. Put data at the heart of your strategy, in other words, and you ensure your data is ready to achieve your business objectives, whatever they are.

We apply our data-first approach to the full suite of managed services. Your business will benefit from proactive support, advice and expertise in the following areas:

Applications

Reduce downtime and maintain optimal security levels through outstanding support, proactive monitoring and functional testing.

Integrations

Guarantee data flows freely between applications with proactive monitoring, integration management and technical transitions.

Infrastructure

Optimise your underlying infrastructure with release management, integrated CICD and test automation.

Incident Management

Resolve issues as soon as they appear with the help of our multi-lingual support agents available 24/7/365.

Data

Centralise, transform and master your application data through the 5Y Unified Data Platform and our migration services

Transformations

Ensure the ongoing success of your business with digital transformations, business resilience simulations and AI initiatives.

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Lower costs and a better service: that’s a 5Y guarantee

Time for a change? We don’t just promise a more proactive approach to managed services, we also guarantee to improve your existing terms and deliver everything at a lower cost.

If things aren’t working out with your existing managed services provider, we’ll create a bespoke proof of concept that shows how our innovative approach can solve your business’ data challenges.

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The 5Y Unified Data Platform makes it all possible by combining data vault technology, Microsoft Layers components and common data structures to integrate hundreds of data sources into a single, audited version of truth. It’s this data-centric approach that helps us avoid taking an application-level perspective to proactively improve your entire ecosystem.

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Improve your analytics and BI reporting

Use pre-built calculations, KPIs and business reports to generate insights in days not months.

Accelerate ESG reporting and outcomes

Overcome ESG reporting complexities by centralising, standardising and analysing data in real-time.

Automate data workflows

Connect disparate business applications faster and more cost-efficiently than dedicated integration platforms.

Preserve legacy data

Use the 5Y Unified Data Platform to consolidate and secure access to valuable business data for years to come.

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Need more capacity? Give your team a DataBoost

Augment your team with domain experts who can help you tackle any data project, big or small.

Start a DataBoost subscription today to access our flexible talent pool, which includes Azure architects, data engineers, Power BI developers, ERP consultants, project managers, and dozens more roles.

Our team members integrate seamlessly into your existing infrastructure, providing a cost-effective way to boost capability and accelerate outcomes.

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