How Sonova became data-centric and achieved digital transformation goals.

Discover how 5Y helps a global retailer transition from legacy systems, integrate new applications and meet the evolving needs of its customers.

Sonova Retail is a leading provider of innovative hearing solutions, including hearing aids, cochlear implants, and wireless communication solutions. In order to stay ahead in a rapidly changing retail landscape, Sonova recognised the need to digitally transform its business model to better meet the evolving needs and expectations of its customers. In 2021, Sonova entered into a strategic partnership with 5Y Technology to drive its data-centricity and digital transformation initiatives.

Sonova at a glance

YoY growth

The Challenge

Sonova was facing the challenge of transitioning from legacy systems to modern, integrated technologies, which required integrating with third-party applications. This process can be complex and time-consuming, and Sonova needed a solution that would speed up the process, helping them to meet the changing needs of their customers faster.

The Solution

5Y Technology provided a comprehensive solution to help Sonova meet these challenges, organised into three distinct areas:

  1. The 5Y Unified Data Platform:

    We provided Sonova with our Unified Data Platform and pre-built integration frameworks to assist in the delivery of new integrations. This platform enabled the deployment of repeat patterns across the globe, making the integration process more efficient and streamlined.

  2. The Use of Services via PODs:

    To further enhance the integration process, 5Y Technology works with Sonova using dedicated and scalable Product Ownership Development (PODs) teams. These teams are focused on building new capabilities and integrations using 5Y frameworks as a basis. By working with PODs, Sonova is able to quickly and effectively deliver new integration requirements.

  3. Governance:

    In addition to the integration platform and PODs, we provided overall enterprise architect governance support to the internal teams at Sonova. This support included guidance and expertise in enterprise architecture and technology strategies, ensuring that the integration initiatives aligned with Sonova’s overall business goals and objectives.


The Results

This partnership has resulted in a more efficient and streamlined integration process, which has helped Sonova to meet the changing needs and expectations of its customers in the fast-paced retail environment.

Moreover, the enterprise architect governance support provided by 5Y Technology helps to ensure that Sonova’s integration initiatives are aligned with its overall business goals and objectives. This helped to drive data-centricity and improve the way the organisation could behave to achieve a digital business model that met the changing needs of its customers.

Sonova Retail’s partnership with 5Y Technology continues to this day and is instrumental in driving the company’s data-centricity and digital transformation initiatives.

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