The single customer view platform for complete visibility

Connect customer data together across systems, departments and platforms to give your teams a trusted, 360° view that drives results.

The single customer view platform for complete visibility

Turn governed data into incredible experiences

Every organisation wants to increase customer engagement and boost revenue with more relevant, timely and strategic interactions. But siloed data leads to fragmented experiences and missed opportunities.

5Y fixes that. Our single customer view solution consolidates every interaction into a single, dynamically updated customer record. You get complete visibility into every touchpoint and the insights you need to create more effective, personalised campaigns.

Pre-built dashboards

Get 80% of your customer view requirements out of the box

Built-in governance

Leverage consent and field-level tracking support GDPR compliance

Accelerated timelines

Use pre-built data connectors to launch customer views in less than 30 days

Lower total cost of ownership

Choose a faster and more cost-effective alternative to traditional SCV solutions

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Consolidate every customer interaction in a single source of truth

5Y makes building a single customer view database fast, secure and scalable. The 5Y Business Transformation Platform rapidly creates a single source of truth using pre-built connectors for every CRM, ERP and business application.

You get a fully governed, insight-ready view out of the box:

  • Embedded mastering and identity resolution unify fragmented records
  • Industry-ready data models and standards accelerate setup and reduce complexity
  • Consent and field-level tracking support GDPR and enterprise data governance
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How connected is your customer data? Find out with our SCV Readiness Checklist

This simple checklist helps you assess your current data landscape across people, processes and platforms. It’s designed to uncover gaps, highlight priorities and support a more joined-up approach to customer insight.

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See every customer in high definition

The Customer360 App puts dynamic, unified profiles at your fingertips, allowing you to assess customer health, monitor engagement and predict future outcomes. Explore single customer view profiles within the 5Y Transformation Suite or export them to your favourite BI reporting platform.

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Discover how we helped a global healthcare group double data processing speeds and decrease duplicate records by 70% with a unified view of their customers.

Read the case study

Drive faster customer outcomes with professional service accelerators

From SCV readiness assessments to deployment, dashboarding, and team enablement, 5Y’s Professional Services delivers the help you need building a single customer view. Whether you’re aligning fragmented data or scaling across business units, we'll accelerate your journey to unified customer intelligence.

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Assess your SCV readiness with our free guide

Download our short ebook to see what a single customer view can look like in your organisation, where most SCV projects go wrong and how we fix this.

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