Dynamics D365 Sales and Operations Specialist

5Y are looking for skilled and experienced Dynamics 365 Sales and Operations Specialist to join our team. The ideal candidate will play a critical role in configuring, optimising, and maintaining Microsoft Dynamics 365 Sales and Operations applications to streamline business processes, enhance productivity, and ensure data accuracy.

Dynamics D365  Sales and Operations Specialist

This role will collaborate with cross-functional teams to design, implement, and support solutions that align with organisational goals.

Location: Slovakia

Employment Type: Contracting – 6+ months

Reports To: Country Project Manager

Key Responsibilities

System Configuration and Customisation:

    • Configure Dynamics 365 Sales and Operations modules to align with business requirements.
    • Customise entities, workflows, and forms to enhance functionality and user experience.

    Process Optimisation:

      • Analyse current sales and operations workflows and identify areas for improvement.
      • Implement best practices and solutions to improve efficiency and accuracy.

      Integration and Data Management:

        • Ensure seamless integration between Dynamics 365 and other business applications.
        • Manage and maintain data integrity across the Dynamics 365 platform.
        • Develop data migration strategies for transitioning legacy systems to Dynamics 365.

        User Training and Support:

          • Provide training sessions for end-users to maximise platform adoption and proficiency.
          • Act as a point of contact for troubleshooting and resolving system-related issues.

          Reporting and Analytics:

            • Design and generate reports, dashboards, and KPIs to provide actionable insights.
            • Support decision-making by offering data-driven recommendations.

            Continuous Improvement:

              • Stay up-to-date with Dynamics 365 updates and new features.
              • Recommend and implement system enhancements as required.

              Qualifications

              Education:

              • Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field.

              Experience:

              • 3+ years of experience working with Microsoft Dynamics 365 Sales and/or Operations modules.
              • Proven expertise in system configuration, customisation, and integration.
              • Experience with Power Platform (Power BI, Power Automate) is highly desirable.

              Skills and Competencies:

              • Strong understanding of sales and operations workflows and business processes.
              • Proficiency in system troubleshooting and problem-solving.
              • Excellent analytical skills and attention to detail.
              • Strong communication skills to work effectively with stakeholders at all levels.
              • Ability to manage multiple projects and prioritise tasks effectively.

              Preferred Skills

              • Experience with Dynamics 365 Finance and Supply Chain Management modules.
              • Familiarity with Asure integrations and APIs.
              • Certification in Microsoft Dynamics 365 or related platforms.

              To be considered candidates should ideally possess good English and Slovak language skills.

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              At 5Y, we foster a culture of inclusivity, collaboration, and respect.

              At 5Y we believe that success is not just about the destination but the journey. As a cutting-edge company, 5Y is dedicated to fostering an environment that values innovation, collaboration, and most importantly, our incredible team members.

              We understand that our employees are the heart and soul of our organization, and their growth and well-being are at the forefront of our mission.

              Why work at 5Y?

              We’re a close-knit, values-driven organisation that functions like a family. And we like to keep our family happy and healthy.

              Remote work

              Work from home full-time if you wish

              Work abroad

              Within 3 hours of GMT for up to 90 days

              Benefits

              A generous bonus scheme & other benefits

              Private healthcare

              For all eligible full-time employees

              Socials

              Enjoy company events, parties and activities

              Pension

              A 5% match & salary sacrifice scheme

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              Apply for this role at 5Y

              If you want to become a member of the 5Y team and improve the way our customers use their data, then please fill out the form. A member of our team will be in touch as soon as possible.

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