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See every customer clearly
Connect customer data together across systems, departments and platforms to give your teams a trusted, 360° view that drives results.
Turn governed data into incredible experiences
Every organisation wants to increase customer engagement and boost revenue with more relevant, timely and strategic interactions. But siloed data leads to fragmented experiences and missed opportunities. 5Y fixes that. Our Single Customer View (SCV) solution consolidates every interaction into a single, dynamically updated customer record. You get complete visibility into every interaction and the insights you need to create more effective, personalised campaigns.
Pre-built dashboards
Get 80% of your customer view requirements out of the box
Built-in governance
Leverage consent and field-level tracking support GDPR compliance
Accelerated timelines
Use pre-built data connectors to launch customer views in less than 30 days
Lower total cost of ownership
Choose a faster and more cost-effective alternative to traditional SCV solutions
Consolidate every customer interaction in a single source of truth
At 5Y, your Single Customer View is built on a solid, scalable data foundation. The 5Y Business Transformation Platform rapidly creates a single source of truth using pre-built connectors for every CRM, ERP and business application.
You get a fully governed, insight-ready view out of the box:
- Embedded mastering and identity resolution unify fragmented records
- Industry-ready data models and standards accelerate setup and reduce complexity
- Consent and field-level tracking support GDPR and enterprise data governance
See every customer in high definition
The Customer360 App puts dynamic, unified profiles at your fingertips, allowing you to assess customer health, monitor engagement and predict future outcomes. Explore profiles within the 5Y Transformation Suite or export profiles to our favourite BI reporting platform.
Discover how we helped a global healthcare group double data processing speeds and decrease duplicate records by 70% with a unified view of their customers.
Read the case studyDrive faster customer outcomes with professional service accelerators
From SCV readiness assessments to deployment, dashboarding and team enablement, 5Y’s Professional Services accelerate your journey to unified customer intelligence. Whether you’re aligning fragmented data or scaling across business units, we help you move faster and ensure lasting impact.
Assess your SCV readiness with our free guide
Download our short ebook to see what a single customer view can look like in your organisation, where most SCV projects go wrong and how we fix this.
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