Senior Enterprise Account Director
5Y Technology is seeking a Senior Enterprise Account Director to lead, grow, and transform our most strategic client relationships. This is a unique opportunity to combine operational expertise with commercial acumen to drive success within our enterprise accounts portfolio.
As a Senior Enterprise Account Director, you’ll be at the forefront of 5Y’s client Data services, ensuring operational excellence and driving commercial growth for our enterprise clients. With dual accountability for performance and profitability, you'll play a pivotal role in ensuring client satisfaction, meeting revenue targets, and strengthening 5Y’s reputation as a leader in the IT Technology, Data, and Managed Services industry.
What You'll Do as the Senior Enterprise Account Director
Operational Excellence
. Ensure seamless service delivery and consistently meet or exceed SLAs and contractual obligations.
. Collaborate with internal teams to optimize processes and uphold the highest standards of quality.
. Act as the trusted escalation point for operational challenges, driving quick and effective solutions.
Commercial Leadership
. Take ownership of account P&L, achieving ambitious revenue and profit targets.
. Develop and implement growth strategies, identifying upselling and cross-selling opportunities.
. Build trusted, long-term relationships with key stakeholders, ensuring client retention and satisfaction.
Strategic Leadership
. Represent 5Y at client meetings, industry events, and conferences, enhancing our brand presence.
. Monitor market trends and competitor activity to capitalize on new opportunities.
. Deliver accurate and insightful forecasts and performance reports to senior leadership.
What We’re Looking For in the Senior Enterprise Account Director
. Experience of the Senior Enterprise Account Director
. A proven track record in managing enterprise accounts with operational and commercial accountability.
. Experience in service delivery, contract management, and driving account growth strategies.
. Industry expertise in IT Technology, Data, or MSP sectors preferred.
Skills and Competencies of the Senior Enterprise Account Director
. Exceptional relationship management and negotiation skills with the ability to influence at senior levels.
. Strategic thinker with a focus on balancing immediate goals and long-term success.
. Strong analytical skills to drive decisions and deliver measurable improvements.
. Proficiency in CRM tools, project management software, and financial reporting systems.
If you’re a driven leader with a passion for client success and a knack for delivering exceptional results apply now to become our next Senior Enterprise Account Director and help shape the future of enterprise solutions at 5Y Technology.
At 5Y, we foster a culture of inclusivity, collaboration, and respect.
At 5Y we believe that success is not just about the destination but the journey. As a cutting-edge company, 5Y is dedicated to fostering an environment that values innovation, collaboration, and most importantly, our incredible team members.
We understand that our employees are the heart and soul of our organization, and their growth and well-being are at the forefront of our mission.
Why work at 5Y?
We’re a close-knit, values-driven organisation that functions like a family. And we like to keep our family happy and healthy.
Work from home full-time if you wish
Within 3 hours of GMT for up to 90 days
A generous bonus scheme & other benefits
For all eligible full-time employees
Enjoy company events, parties and activities
A 5% match & salary sacrifice scheme
Apply for this role at 5Y
If you want to become a member of the 5Y team and improve the way our customers use their data, then please fill out the form. A member of our team will be in touch as soon as possible.
Can’t see the role you’re looking for?
Curious about a career with 5Y but can’t find the right role available currently? Send us your CV and we’ll be in touch if a suitable role becomes available.